Support
We're here to help! Find answers to common questions or get in touch with us.
Developer Information
For Educational Use:
If you're using our apps in a classroom or educational setting, please contact us for priority support. We offer dedicated assistance for educators and can provide bulk licenses or special accommodations for educational institutions.
Frequently Asked Questions
R U Playing
How do I play the game?
Look at the four pictures and find the word that connects them all. Type your answer and see if you're right! Each puzzle has one common theme or word that links all four images.
I'm stuck on a puzzle. Can I get hints?
Yes! Use the hint button to reveal letters or get clues about the connection. Hints are limited per puzzle to keep the game challenging.
Black Lotus
What is Black Lotus?
Black Lotus is an interactive narrative experience where you engage with AI characters at a mysterious resort. Your choices and conversations shape your unique story.
How do the AI characters work?
Each character has their own personality, backstory, and memories. They respond dynamically to your interactions, creating a personalized narrative experience.
Unhinged
How do I submit a quote?
Open the app, tap the plus button, enter the funny quote, and optionally add context or the person who said it. Share it with your friends!
Can I keep quotes private?
Yes! You can save quotes privately or share them with specific friend groups. Control your privacy settings in the app preferences.
Technical Support
Common Issues
- App crashes on startup: Try deleting and reinstalling the app. Make sure you have the latest version from the App Store.
- Can't connect to servers: Check your internet connection and ensure the app has necessary permissions in your device settings.
- Lost progress: If you're signed in, your progress should sync automatically. Check that you're using the same account.
- Performance issues: Close other apps, restart your device, or free up storage space if the app is running slowly.
Contact Support
Still need help? We're here for you:
Email Support
For detailed inquiries or technical issues, email us at:
junaidpath@icloud.com
We typically respond within 24-48 hours.
Bug Reports
Found a bug? Please include:
- App name and version
- Device model and OS version
- Steps to reproduce the issue
- Screenshots if applicable
Feature Requests
Have ideas to make our apps better? We'd love to hear from you! Send your suggestions to our email with "Feature Request" in the subject line.
Response Times
We strive to respond to all inquiries as quickly as possible:
- Critical issues: Within 24 hours
- General support: 24-48 hours
- Feature requests: Within 1 week
Before Contacting Support
Please try these steps:
- Check the FAQ section above
- Ensure your app is updated to the latest version
- Restart the app or your device
- Check your internet connection